Service Catalogue
Site recovery and asset retrieval, fast.
Emergency recovery and digital asset retrieval for broken, hacked, or inaccessible websites. We stabilise, extract, and rebuild, so nothing is lost.
Ready for scale from day one
Establish what is accessible and what the situation actually is.
We begin with a rapid triage to determine the nature and extent of the issue, working through available access points including hosting panels, databases, and file systems. Within hours, you have a clear picture of what happened and what recovery is possible.
Restore what can be restored and neutralise what caused the problem.
Depending on the situation, we restore from a clean backup, extract assets from hosting snapshots or external caches, or repair corrupted files and database tables directly. The entry point or failure cause is identified and addressed before the site is returned to service.
Leave the site in a state that is defensible, not just functional.
Once the site is recovered, we review the broader environment for residual vulnerabilities, implement monitoring, and document what was found and resolved. Where appropriate, we recommend a maintenance plan or platform review to prevent recurrence.
When your website goes dark
White screen of death, hacked installs, plugin conflicts, failed migrations, we diagnose and recover broken WordPress and web platform sites fast. Whether your site is completely inaccessible or partially functional, we identify the root cause and restore a working state without unnecessary rebuilding.
Recover what is yours
Locked out of your platform? Developer went dark? Hosting expired? We retrieve your content, images, databases, code, and brand assets from broken installs, expired accounts, and inaccessible platforms, packaging everything cleanly for handover or migration into your new environment.
From recovery to a stronger foundation
After recovery, we do not just leave you with a patched site. We provide a clear assessment of underlying vulnerabilities and a prioritised rebuild or migration plan, so your next platform is built on a solid foundation, with proper version control, backups, and access management in place.
Ready When You Are
You do not need a perfect brief. Bring the business goal, the current friction, and what you want to change next.
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First priority is access and assessment. We establish what is accessible, including hosting panel, database, and file system, and conduct a rapid triage to determine the cause. From there, we isolate the issue, restore from a clean backup where available, and neutralise the entry point. You will have a clear picture of what happened and what has been done within hours, not days.
This service addresses critical site failure scenarios: malware infections and defacement, broken WordPress installations following a failed update, loss of admin access, corrupted databases, accidental content deletion, hosting migration failures, and expired or inaccessible domain situations. We also assist clients inheriting sites with no documentation, no credentials, and unclear ownership, systematically recovering access and rebuilding operational clarity before any rebuild or migration decision is made.
Backupless recovery is possible in many cases. We attempt extraction from hosting snapshots, Wayback Machine archives, CDN caches, and cached search engine versions. Database recovery tools are applied to corrupted or partially deleted MySQL databases. Outcomes vary by scenario, and we provide an honest assessment of recoverability before committing to full recovery effort.
Recovery engagements are scoped based on the situation. Some are resolved within a few hours; others require sustained investigation. We offer transparent hourly billing for recovery work and a fixed discovery fee for initial triage. Speak with us immediately if your site is currently down.
Website recovery work typically precedes a broader rebuild or platform decision. Before investing in a new services website design, Webflow build, or other platform project, the current site assets, content, and SEO history need to be understood and preserved. A recovery engagement defines what exists, what is recoverable, and what a rebuild needs to carry across, preventing the loss of domain authority, indexed content, and backlink equity that an unmanaged rebuild can cause.
For businesses inheriting a site in poor condition, recovery also surfaces the structural and security issues that a WordPress Structural and Performance Audit would then formally document and prioritise. Recovery first, audit second, rebuild or remediate third: this sequencing ensures investment decisions about the site future are made with complete information.
We stay at the cutting edge, so you can cut through the competition
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